[OUTAGE] | NSW-IX | Equinix SY1 - pe4.syd1

Incident Report for Internet Association of Australia

Resolved

The incident is resolved. The faulty PSU is replaced.
The device has been monitored and is stable for over 24 hours

Posted Jul 11, 2021 - 16:58 UTC

Identified

Equinix have confirmed a power event took place, which led to a rail being shut down and restored at 8:07am AEST.

Power has been restored and pe4.syd1 has recovered.

Engineers are headed to site to replace a now in warning PSU on pe4.syd1 that looks to have failed when the secondary rail went offline.

Posted Jul 09, 2021 - 22:24 UTC

Investigating

We are currently investigating an issue on device pe4.syd1 at Equinix SY1.

The device is unreachable and all services on that device is offline.

Members with service ports on pe4.syd1 is impacted.

Further updates to follow

Posted Jul 09, 2021 - 21:36 UTC

This incident affected: Peering Fabric (NSW-IX).