Identified - We are presently experiencing an outage on our primary path between Sydney and Brisbane (SB1).

Engineers are working with our upstream carrier to restore this link. However no ETA can be provided at this stage.

Extended Reach and inter-capital VLL services will see increased latency and may see some packet loss on the longer backup path.

Further updates will be provided as available.
Aug 5, 09:15 AEST
Phone System ? Operational
90 days ago
99.85 % uptime
Today
Peering Fabric Operational
90 days ago
99.98 % uptime
Today
NSW-IX Operational
90 days ago
99.92 % uptime
Today
VIC-IX Operational
90 days ago
100.0 % uptime
Today
WA-IX Operational
90 days ago
100.0 % uptime
Today
QLD-IX Operational
90 days ago
99.98 % uptime
Today
SA-IX Operational
90 days ago
100.0 % uptime
Today
ACT-IX Operational
90 days ago
100.0 % uptime
Today
Inter-Capital Network Partial Outage
90 days ago
99.82 % uptime
Today
PER-ADL Operational
90 days ago
98.81 % uptime
Today
ADL-MEL Operational
90 days ago
99.97 % uptime
Today
MEL-SYD Operational
90 days ago
99.97 % uptime
Today
SYD-BNE Partial Outage
90 days ago
99.97 % uptime
Today
SYD-ACT Operational
90 days ago
100.0 % uptime
Today
SYD-ADL Operational
90 days ago
100.0 % uptime
Today
MEL-ACT Operational
90 days ago
100.0 % uptime
Today
AS10084 - Content and Transit Operational
90 days ago
99.95 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
IAA Engineers will be performing an upgrade to support additional capacity between NextDC M1 and Equinix ME1.

This path will be taken offline during this maintenance to apply the upgrade.

The work is expected to take 10-30 minutes.

No member impact is expected as traffic will re-route across the ring whilst the path is down.


Please contact noc@ix.asn.au or 1300 793 320 if you have any queries regarding this notice
Posted on Aug 3, 13:00 AEST
IAA has been alerted to upstream planned fibre remediation works in 305 Old Federal Hwy, Sutton, NSW that will affect the inter-capital traffic between Sydney to Canberra.

No outage to services, with traffic flowing via the longer path.

Intercap VLLs and Extended Reach services will experience increase in latency.

Please contact peering@ix.asn.au or 1300 793 320 if you have any queries regarding this notice.
Posted on Jul 30, 13:31 AEST
IAA has been alerted to upstream planned fibre remediation works at Bayswater, Perth, WA that will affect the inter-capital link between Perth and Adelaide.

No outage to services, with traffic flowing via the longer path causing increase in latency.

Please contact peering@ix.asn.au or 1300 793 320 if you have any queries regarding this notice
Posted on Aug 4, 11:21 AEST
Past Incidents
Aug 5, 2021

Unresolved incident: Sydney - Brisbane | Primary Path Outage.

Aug 4, 2021

No incidents reported.

Aug 3, 2021
Completed - The emergency reboot was skipped as a workaround has been applied.
Aug 3, 00:46 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 23:00 AEST
Scheduled - IAA Engineers will be swapping out a faulty module on pe4.syd1, a switch reboot is required as this module is not hot-pluggable.

An emergency outage window has been set for tonight to avoid the potential of a more disruptive unplanned outage.

Members with service ports at Equinix SY1 on switch pe4.syd1 should expect their port to go offline during this outage.

The work is expected to take about 5-10 minutes. However, 2 hours has been booked in the unlikely event of any unforeseen failure.

Engineers will drain peering sessions for ports roughly 10 minutes before the planned event using BCP214 compliant filters to ensure traffic is not suddenly dropped. Filters will be removed once all equipment is back online and stable.

We will be emailing the technical contacts of affected members. You can also check the member portal to see if your service is related to this switch at portal.internet.asn.au

Please contact noc@asn.ix.au or 1300 653 132 if you have any queries regarding this notice.
Aug 2, 12:24 AEST
Aug 2, 2021
Aug 1, 2021

No incidents reported.

Jul 31, 2021

No incidents reported.

Jul 30, 2021
Resolved - Adjustments have been made on our core transit routers including implementing a hardware optimisation feature, this has resolved the loss to the affected prefixes however a permanent solution is still required.

A maintenance window will be set soon once the solution has been prepared.
Jul 30, 16:16 AEST
Investigating - We are investigating an issue affecting our AS10084 transit network with a number of prefixes.

Engineers are working with TAC to resolve this as soon as possible. Members may be experiencing loss to certain destinations.
Jul 30, 13:13 AEST
Jul 29, 2021

No incidents reported.

Jul 28, 2021
Completed - The scheduled maintenance has been completed.
Jul 28, 01:19 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 23:00 AEST
Scheduled - During the times listed in this notice, IAA engineers will be performing a physical migration of Route Server 2 at VIC-IX. This work is being performed due to the shutdown of PrimusDC (55 King St).

For a period of up to 3 hours during this window, BGP will be disabled to this route server whilst it is relocated to Equinix ME1.

rs2.vic.ix.asn.au:
218.100.78.254/24
2001:7fa:11:1:0:1db6:0:2/64

All sessions to this route server will be gracefully shut-down at the start of the planned window.


To ensure this work is non-service affecting please confirm you have sessions to the primary route server before the planned works.

rs1.vic.ix.asn.au:
218.100.78.1/24
2001:7fa:11:1:0:1db6:0:1/64

Any questions or issues please contact peering@ix.asn.au or 1300 653 132.
Jul 14, 13:34 AEST
Jul 27, 2021
Completed - The scheduled maintenance has been completed.
Jul 27, 06:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 23:59 AEST
Scheduled - IAA has been alerted to upstream planned fibre remediation works that will affect the inter-capital link between Melbourne and Adelaide.

No outage to services, with traffic flowing via the longer path causing increase in latency.

Please contact peering@ix.asn.au or 1300 793 320 if you have any queries regarding this
Jul 8, 16:37 AEST
Jul 26, 2021
Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.