Update - Additional hardware is being arranged to site for final repairs pending a new technician. After replacing all components earlier; lower level testing discovered the fault was actually the RAID controller. We've delayed the interim virtual machine route server as this should be resolved this morning.
Mar 13, 2026 - 16:27 UTC
Mar 13, 2026 - 16:27 UTC
Update - Investigations are ongoing with the onsite technician and remote vendor support, next update will be when any progress has been made.
Mar 13, 2026 - 13:02 UTC
Mar 13, 2026 - 13:02 UTC
Update - The issue persists after both backplane and motherboard replacements, repairs are ongoing and preparation for a interim virtualized route server is underway, next update before midnight.
Mar 13, 2026 - 12:00 UTC
Mar 13, 2026 - 12:00 UTC
Update - Onsite technician has replaced the faulty hardware, checks are now underway to confirm health and restore the server to operational, next update within the hour.
Mar 13, 2026 - 11:00 UTC
Mar 13, 2026 - 11:00 UTC
Update - Hardware arrived earlier and has been pending a technician to go onsite and replace the components, as of 7:55pm we've been advised the job is being dispatched. Next update will be before 10pm.
Mar 13, 2026 - 09:00 UTC
Mar 13, 2026 - 09:00 UTC
Update - The vendor has confirmed the component level replacements required, they have located parts and raised a delivery to site expected before 6pm local time. The technician for the repair is also booked and will work on replacing the components once onsite. Next update will be before 8pm.
Mar 13, 2026 - 05:50 UTC
Mar 13, 2026 - 05:50 UTC
Update - After physical attempts to resolve were unsuccessful we have engaged our vendor support to confirm the fault (isolated to board or storage backplane) and attend to replace the impacted component, their ETA is unknown at this time, next update will be before COB.
Mar 13, 2026 - 03:37 UTC
Mar 13, 2026 - 03:37 UTC
Identified - This appears to be a system board failure, emergency hands have been engaged to isolate/confirm the issue.
Mar 13, 2026 - 00:59 UTC
Mar 13, 2026 - 00:59 UTC
Investigating - We are investigating RS1.VIC which is currently down, initially looking like a power disturbance.
Mar 13, 2026 - 00:50 UTC
Mar 13, 2026 - 00:50 UTC
Phone System
Operational
Peering Fabric
Partial Outage
NSW-IX
Operational
VIC-IX
Partial Outage
WA-IX
Operational
QLD-IX
Operational
SA-IX
Operational
ACT-IX
Operational
TAS-IX
Operational
Inter-Capital Network
Operational
PER-ADL
Operational
ADL-MEL
Operational
MEL-SYD
Operational
SYD-BNE
Operational
SYD-ACT
Operational
SYD-ADL
Operational
MEL-ACT
Operational
AS10084 - Content and Transit
Operational
Member Portal
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.