All Systems Operational
Phone System ? Operational
90 days ago
100.0 % uptime
Today
Peering Fabric Operational
90 days ago
99.99 % uptime
Today
NSW-IX Operational
90 days ago
100.0 % uptime
Today
VIC-IX Operational
90 days ago
100.0 % uptime
Today
WA-IX Operational
90 days ago
99.96 % uptime
Today
QLD-IX Operational
90 days ago
100.0 % uptime
Today
SA-IX Operational
90 days ago
100.0 % uptime
Today
ACT-IX Operational
90 days ago
100.0 % uptime
Today
TAS-IX Operational
90 days ago
100.0 % uptime
Today
Inter-Capital Network Operational
90 days ago
100.0 % uptime
Today
PER-ADL Operational
90 days ago
100.0 % uptime
Today
ADL-MEL Operational
90 days ago
100.0 % uptime
Today
MEL-SYD Operational
90 days ago
100.0 % uptime
Today
SYD-BNE Operational
90 days ago
100.0 % uptime
Today
SYD-ACT Operational
90 days ago
100.0 % uptime
Today
SYD-ADL Operational
90 days ago
100.0 % uptime
Today
MEL-ACT Operational
90 days ago
100.0 % uptime
Today
AS10084 - Content and Transit Operational
90 days ago
100.0 % uptime
Today
Member Portal ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 6, 2025
Completed - The scheduled maintenance has been completed.
Feb 6, 14:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 12:00 UTC
Scheduled - IAA Engineers will be upgrading the firmware of switches at NextDC S1 (syd4) and Global Switch (syd2) as well as consolidating ports at NextDC S1 to decommission a switch for re-use elsewhere.

Start: 06/Feb/2025 23:00 (AEDT)
End: 07/Feb/2025 03:00 (AEDT)
Window: 4 hours
Expected downtime: ~15 minutes per service port

Members with service ports connected at NextDC S1 and/or Global Switch should expect their port to go down during this window for around 15 minutes, affecting all services associated with the port: Peering, VLL, Extended Reach Peering.

Ports will be drained of peering traffic using BCP214 compliant filters before they are migrated. Filters will be removed once the ports are back online and stable.

If you are unsure where your port is located, please login to https://portal.internet.asn.au to confirm if your port is within these facilities.

The work is expected to take about 2 hours. However, 4 hours have been booked in the unlikely event of an emergency.

If you have any questions or concerns regarding this notice, please contact us on 1300 793 320 or noc@ix.asn.au.

Jan 24, 03:59 UTC
Feb 5, 2025

No incidents reported.

Feb 4, 2025
Completed - The scheduled maintenance has been completed.
Feb 4, 14:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 12:00 UTC
Scheduled - IAA Engineers will be upgrading the firmware of switches at Equinix SY1 (syd1) as well as consolidating 40G/100G LR4 ports to decommission a switch for re-use elsewhere.

Start: 04/Feb/2025 23:00 (AEDT)
End: 05/Feb/2025 03:00 (AEDT)
Window: 4 hours
Expected downtime: ~15 minutes per service port

Members with service ports connected at Equinix SY1 should expect their port to go down during this window for around 15 minutes, affecting all services associated with the port: Peering, VLL, Extended Reach Peering.

Ports will be drained of peering traffic using BCP214 compliant filters before they are migrated. Filters will be removed once the ports are back online and stable.

If you are unsure where your port is located, please login to https://portal.internet.asn.au to confirm if your port is within this facility.

The work is expected to take about 2 hours. However, 4 hours have been booked in the unlikely event of an emergency.

If you have any questions or concerns regarding this notice, please contact us on 1300 793 320 or noc@ix.asn.au.

Jan 22, 05:25 UTC
Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025

No incidents reported.

Jan 30, 2025

No incidents reported.

Jan 29, 2025

No incidents reported.

Jan 28, 2025
Completed - This scheduled maintenance has now been completed. Please be advised that VLL services at this exchange have been re-deployed and are now in-line with our network config generation, which correctly applies our shaping policies based on your requested VLL speed. More details are available here: https://internet.asn.au/technical-guide/#speed-policing

If you are experiencing any loss or congestion on your VLL service post-maintenance, please ensure you check the configured speed and (if required) submit a modification on your service to the speed you need via the portal: https://portal.internet.asn.au. Steps for doing this can be found here: https://portal.internet.asn.au/docs/services/vll.html#editing-a-vll-service.

If you are experiencing any other issues with your VIC-IX services post-maintenance, please reach out to us at support@internet.asn.au so that we can assist you.

Jan 28, 14:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 13:00 UTC
Scheduled - IAA Engineers will be upgrading the firmware of the switching hardware across VIC-IX to resolve software bugs.

Start: 29/Jan/2025 00:00 (AEDT)
End: 29/Jan/2025 03:00 (AEDT)
Window: 3 hours
Expected downtime: ~10 minutes per service port
Impacted facilities: NEXTDC M1, Equinix ME1, Vocus VDC-MEL03

Members with service ports connected at the facilities listed above should expect their port to go down during this window for around 10 minutes, affecting all services associated with the port: Peering, VLL, Extended Reach Peering.

Service ports will be drained of peering traffic roughly 5 minutes before their respective upgrades using BCP214 compliant filters. Filters will be removed once the devices are back online and stable.

If you are unsure where your port is located, please login to https://portal.internet.asn.au to confirm if your port is within these facilities.

We will ensure at least one (1) route server is up at ALL times during the window. Please verify you are peering with both route servers to avoid multiple impacts:

RS1 - 218.100.78.1/24 & 2001:7fa:11:1:0:1db6:0::1/64
RS2 - 218.100.78.254/24 & 2001:7fa:11:1:0:1db6:0::2/64

The work is expected to take about 1 hour. However, 3 hours has been booked in the unlikely event of an emergency.

If you have any questions or concerns regarding this notice, please contact us on 1300 793 320 or noc@ix.asn.au.

Jan 10, 03:40 UTC
Jan 27, 2025
Completed - This scheduled maintenance has now been completed. Please be advised that VLL services at this exchange have been re-deployed and are now in-line with our network config generation, which correctly applies our shaping policies based on your requested VLL speed. More details are available here: https://internet.asn.au/technical-guide/#speed-policing

If you are experiencing any loss or congestion on your VLL service post-maintenance, please ensure you check the configured speed and (if required) submit a modification on your service to the speed you need via the portal: https://portal.internet.asn.au. Steps for doing this can be found here: https://portal.internet.asn.au/docs/services/vll.html#editing-a-vll-service.

If you are experiencing any other issues with your QLD-IX services post-maintenance, please reach out to us at support@internet.asn.au so that we can assist you.

Jan 27, 15:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 14:00 UTC
Scheduled - IAA Engineers will be upgrading the firmware of the switching hardware across QLD-IX to resolve software bugs.

Start: 28/Jan/2025 00:00 (AEST)
End: 28/Jan/2025 03:00 (AEST)
Window: 3 hours
Expected downtime: ~10 minutes per service port
Impacted facilities: NEXTDC B1, NEXTDC B2

Members with service ports connected at the facilities listed above should expect their port to go down during this window for around 10 minutes, affecting all services associated with the port: Peering, VLL, Extended Reach Peering.

Service ports will be drained of peering traffic roughly 5 minutes before their respective upgrades using BCP214 compliant filters. Filters will be removed once the devices are back online and stable.

If you are unsure where your port is located, please login to https://portal.internet.asn.au to confirm if your port is within these facilities.

We will ensure at least one (1) route server is up at ALL times during the window. Please verify you are peering with both route servers to avoid multiple impacts:

RS1 - 218.100.76.1/24 & 2001:7fa:11:2:0:1db6:0::1/64
RS2 - 218.100.76.254/24 & 2001:7fa:11:2:0:1db6:0::2/64

The work is expected to take about 1 hour. However, 3 hours has been booked in the unlikely event of an emergency.

If you have any questions or concerns regarding this notice, please contact us on 1300 793 320 or noc@ix.asn.au.

Jan 10, 03:35 UTC
Jan 26, 2025

No incidents reported.

Jan 25, 2025

No incidents reported.

Jan 24, 2025

No incidents reported.

Jan 23, 2025
Postmortem - Read details
Jan 23, 20:15 UTC
Completed - The scheduled maintenance has been completed.
Jan 23, 20:13 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 19:00 UTC
Scheduled - IAA Engineers will be upgrading the firmware of the switching hardware across WA-IX to resolve software bugs.

Start: 24/Jan/2025 03:00 (AWST)
End: 24/Jan/2025 06:00 (AWST)
Window: 3 hours
Expected downtime: ~10 minutes per service port
Impacted facilities: QV1, NextDC P1, NextDC P2, Equinix PE2

Members with service ports connected at the facilities listed above should expect their port to go down during this window for around 10 minutes, affecting all services associated with the port: Peering, VLL, Extended Reach Peering.

Service ports will be drained of peering traffic roughly 5 minutes before their respective upgrades using BCP214 compliant filters. Filters will be removed once the devices are back online and stable.

If you are unsure where your port is located, please login to https://portal.internet.asn.au to confirm if your port is within these facilities.

We will ensure at least one (1) route server is up at ALL times during the window. Please verify you are peering with both route servers to avoid multiple impacts:

RS1 - 27.106.192.1/23 & 2001:7fa:11::1db6:0:1/64
RS2 - 27.106.192.2/23 & 2001:7fa:11::1db6:0:2/64

The work is expected to take about 1 hour. However, 3 hours has been booked in the unlikely event of an emergency.

If you have any questions or concerns regarding this notice, please contact us on 1300 793 320 or noc@ix.asn.au.

Jan 10, 00:04 UTC