All Systems Operational
Phone System ? Operational
90 days ago
100.0 % uptime
Today
Peering Fabric Operational
90 days ago
99.99 % uptime
Today
NSW-IX Operational
90 days ago
100.0 % uptime
Today
VIC-IX Operational
90 days ago
100.0 % uptime
Today
WA-IX Operational
90 days ago
99.97 % uptime
Today
QLD-IX Operational
90 days ago
99.99 % uptime
Today
SA-IX Operational
90 days ago
100.0 % uptime
Today
ACT-IX Operational
90 days ago
100.0 % uptime
Today
TAS-IX Operational
90 days ago
100.0 % uptime
Today
Inter-Capital Network Operational
90 days ago
100.0 % uptime
Today
PER-ADL Operational
90 days ago
100.0 % uptime
Today
ADL-MEL Operational
90 days ago
100.0 % uptime
Today
MEL-SYD Operational
90 days ago
100.0 % uptime
Today
SYD-BNE Operational
90 days ago
100.0 % uptime
Today
SYD-ACT Operational
90 days ago
100.0 % uptime
Today
SYD-ADL Operational
90 days ago
100.0 % uptime
Today
MEL-ACT Operational
90 days ago
100.0 % uptime
Today
AS10084 - Content and Transit Operational
90 days ago
100.0 % uptime
Today
Member Portal ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 6, 2024

No incidents reported today.

Dec 5, 2024

No incidents reported.

Dec 4, 2024

No incidents reported.

Dec 3, 2024
Resolved - This incident has been resolved.
Dec 3, 13:23 UTC
Monitoring - Switch has been replaced and all services restored. Site is under monitoring status.
Dec 3, 13:01 UTC
Identified - Tech is en-route to site to swap out the hardware. Note RS2.WA is down during this time.
Dec 3, 11:45 UTC
Investigating - A switch has failed at Equinix PE2, investigations are underway
Dec 3, 11:28 UTC
Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024
Completed - The scheduled maintenance has been completed.
Nov 27, 22:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 22:00 UTC
Scheduled - IAA engineers have received monitoring failures for our switch pe1.per4 at Equinix PE2 (2:36 PM AWST). After investigation, the issue has been isolated to a driver crash on the management interface. Member traffic is not impacted.

The next best course of action is to reboot the device to restore the management interface whilst the root cause is investigated by the vendor.

Start: 28/Nov/2024 06:00 (AWST)
End: 28/Nov/2024 09:00 (AWST)
Window: 3 hours
Expected downtime: 15 minutes

Impact summary:
* Service ports delivered to Equinix PE2 will go down, affecting all services associated with the port: Peering, VLL, Extended Reach Peering.
* RS2.WA will be unreachable for WA-IX

Ports will be drained of peering traffic using BCP214 compliant filters before the reboot. Filters will be removed once the switch is back online and verified stable.

If you are unsure of your port's location, please log in to our portal https://portal.internet.asn.au to confirm whether it is within this facility.

The work is expected to take about 15 minutes. However, 3 hours has been booked in the unlikely event of a hardware fault in which case a standby switch will be swapped out with the failed hardware.

If you have any questions or concerns regarding this notice, please contact us on 1300 793 320 or noc@ix.asn.au.

Nov 27, 08:03 UTC
Completed - The scheduled maintenance has been completed.
Nov 27, 12:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 12:00 UTC
Scheduled - IAA engineers will be resolving a management plane fault that occurred on pe1.cbr2 at TransACT.

Ports will be drained of peering traffic using BCP214-compliant filters beforehand and removed once the device has restored and confirmed stable.

Impact summary:
* Service ports delivered to TransACT will go down
* RS1.ACT will be unreachable

Date: 27/Nov/2024
Start time: 11:00 PM (AEDT)
Downtime to expect: Up to 15 minutes
Window: 4 hours

The work is expected to take approximately 15 minutes. However, 4 hours have been booked in the unlikely event of an emergency.

If you have any questions or concerns regarding this notice, please contact us on 1300 793 320 or support@internet.asn.au.

Nov 27, 05:24 UTC
Nov 26, 2024

No incidents reported.

Nov 25, 2024

No incidents reported.

Nov 24, 2024

No incidents reported.

Nov 23, 2024

No incidents reported.

Nov 22, 2024

No incidents reported.