All Systems Operational
Phone System ? Operational
90 days ago
100.0 % uptime
Today
Peering Fabric Operational
90 days ago
100.0 % uptime
Today
NSW-IX Operational
90 days ago
100.0 % uptime
Today
VIC-IX Operational
90 days ago
100.0 % uptime
Today
WA-IX Operational
90 days ago
100.0 % uptime
Today
QLD-IX Operational
90 days ago
100.0 % uptime
Today
SA-IX Operational
90 days ago
100.0 % uptime
Today
ACT-IX Operational
90 days ago
100.0 % uptime
Today
Inter-Capital Network Operational
90 days ago
99.35 % uptime
Today
SYD-PER ? Operational
90 days ago
98.02 % uptime
Today
PER-ADL Operational
90 days ago
98.98 % uptime
Today
ADL-MEL Operational
90 days ago
100.0 % uptime
Today
MEL-SYD Operational
90 days ago
100.0 % uptime
Today
SYD-BNE Operational
90 days ago
100.0 % uptime
Today
SYD-ACT Operational
90 days ago
98.78 % uptime
Today
AS10084 - Content and Transit Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
IAA has been alerted to upstream planned fibre remediation works in Adelaide, that will affect the waves between YourDC Edinburgh and 132 Franklin Street.

No outage to services, with traffic flowing via the longer path causing increase in latency.

Please contact peering@ix.asn.au or 1300 793 320 if you have any queries regarding this notice.
Posted on Nov 20, 17:36 AEDT
Network Change Embargo Dec 23, 00:00 - Jan 10, 12:00 AEDT
IAA will be implementing a change freeze on services between 23rd December 2020 and 10th January 2021 inclusive. During this time services will not be added or removed.

Support staff will be on call over this period to deal with urgent issues.

We will be accepting orders and change requests up until 2pm (AEDT)/5pm (AWST), 11th December for actioning before 22nd December 2020
Posted on Nov 9, 17:20 AEDT
Past Incidents
Dec 1, 2020

No incidents reported today.

Nov 30, 2020

No incidents reported.

Nov 29, 2020

No incidents reported.

Nov 28, 2020

No incidents reported.

Nov 27, 2020
Completed - The scheduled maintenance has been completed.
Nov 27, 07:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 06:00 AEDT
Scheduled - On 27th November 2020, engineers will be performing maintenance work across all route servers which will see all BGP sessions drop during the change window. These works are required to enable support for multihop BGP sessions, which allows us to improve reliability of cache feeds.

At ~0615 AEDT peers will see BGP sessions to RS1.* restart
At ~0645 AEDT peers will see BGP sessions to RS2.* restart

To ensure this work is non-service affecting please ensure you have sessions to both route servers established before the planned works
Nov 20, 16:31 AEDT
Resolved - Supplier replaced a faulty linecard in Sydney restoring this link @ 0316.
Nov 27, 06:46 AEDT
Update - We are continuing to work on a fix for this issue.
Nov 27, 00:42 AEDT
Identified - We are presently experiencing an outage on our primary path between Sydney and Perth.

Engineers are working with our upstream carrier to restore this link. However no ETA can be provided at this stage.

Extended Reach and inter-capital VLL services will see increased latency and may see some packet loss on the longer backup path.

Further updates will be provided as available.
Nov 27, 00:42 AEDT
Nov 26, 2020
Resolved - Path restored this morning ~12:16am (AEDT) and confirmed resolved by the upstream carrier this morning.

This issue was caused by a cable fault located in Cundeelee, WA
Nov 26, 12:54 AEDT
Identified - We are presently experiencing an outage on our primary path between Sydney and Perth.

Engineers are working with our upstream carrier to restore this link. However no ETA can be provided at this stage.

Extended Reach and inter-capital VLL services will see increased latency and may see some packet loss on the longer backup path.

Further updates will be provided as available.
Nov 25, 20:46 AEDT
Nov 25, 2020
Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020
Resolved - The upstream has confirmed the restored path is now stable.
Nov 19, 15:56 AEDT
Monitoring - The path has been restored.

We are monitoring it whilst we wait for confirmation of resolution from the upstream carrier.
Nov 19, 14:21 AEDT
Identified - We are presently experiencing an outage on our primary path between Sydney and Canberra.

Engineers are working with our upstream carrier to restore this link. However no ETA can be provided at this stage.


Further updates will be provided as available.
Nov 19, 12:03 AEDT
Completed - The scheduled maintenance has been completed.
Nov 19, 07:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 06:00 AEDT
Scheduled - IAA Engineers will be performing an urgent transit path upgrade to resolve an issue and increase the content cache capacity to 200G for future growth.


The work is expected to take 10-30 minutes.

During this time members at QLD-IX will notice a reduction of traffic from IX Australia for Google Cloud, Facebook and Netflix

Engineers will drain the affected content sessions roughly 10 minutes before the planned event using BCP214 compliant filters to ensure traffic is not suddenly dropped.
Nov 12, 15:24 AEDT
Nov 18, 2020

No incidents reported.

Nov 17, 2020

No incidents reported.