Both SA-WA intercapital paths were restored as of 2024-09-13 06:11 UTC. If you are experiencing any further issues, please contact us on 1300 793 320 or support@internet.asn.au.
Posted Sep 13, 2024 - 08:11 UTC
Update
Our upstream provider is still investigating the fault on one path between SA and WA, there is no ETR at this time. The other path has remained stable since restoration last night.
Posted Sep 13, 2024 - 01:23 UTC
Monitoring
Our upstream provider has restored one of two faulted intercapital paths between SA and WA. The other path is still under investigation, there is still no ETR at this time.
Posted Sep 12, 2024 - 09:33 UTC
Identified
We have identified two diverse intercapital paths between SA and WA that are currently faulted. Our upstream provider is working to restore the affected paths with urgency, however we do not have an ETR at this time. Further updates to follow.
Posted Sep 12, 2024 - 08:59 UTC
Investigating
We are aware of an issue causing packet loss on services between SA and WA. Our upstream provider is investigating, further updates to follow.
Posted Sep 12, 2024 - 07:35 UTC
This incident affected: Inter-Capital Network (PER-ADL).