Perth - Sydney | Primary Path Outage

Incident Report for Internet Association of Australia

Resolved

Our primary path between Sydney and Perth has now been stable since 9am ADST.
Posted Jan 28, 2020 - 08:15 UTC

Monitoring

The PER-SYD link has returned to service. We are monitoring the service for further issues. RTO: An ROADM locked up in the provider's network, a remote reset was neeeded.
Posted Jan 27, 2020 - 21:45 UTC

Investigating

We are presently experiencing an outage on our primary path between Sydney and Perth.

Engineers are working with our upstream carrier to restore this link. However no ETA can be provided at this stage.

Extended Reach and inter-capital VLL services will see increased latency and may see some packet loss on the longer backup path.

Further updates will be provided as available.
Posted Jan 27, 2020 - 09:20 UTC
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