All Systems Operational

Phone System ? Operational
90 days ago
100.0 % uptime
Today
Peering Fabric Operational
90 days ago
99.99 % uptime
Today
NSW-IX Operational
90 days ago
99.99 % uptime
Today
VIC-IX Operational
90 days ago
100.0 % uptime
Today
WA-IX Operational
90 days ago
100.0 % uptime
Today
QLD-IX Operational
90 days ago
100.0 % uptime
Today
SA-IX Operational
90 days ago
100.0 % uptime
Today
ACT-IX Operational
90 days ago
100.0 % uptime
Today
TAS-IX Operational
90 days ago
100.0 % uptime
Today
Inter-Capital Network Operational
90 days ago
99.99 % uptime
Today
PER-ADL Operational
90 days ago
99.96 % uptime
Today
ADL-MEL Operational
90 days ago
100.0 % uptime
Today
MEL-SYD Operational
90 days ago
99.99 % uptime
Today
SYD-BNE Operational
90 days ago
100.0 % uptime
Today
SYD-ACT Operational
90 days ago
100.0 % uptime
Today
SYD-ADL Operational
90 days ago
99.99 % uptime
Today
MEL-ACT Operational
90 days ago
100.0 % uptime
Today
AS10084 - Content and Transit Operational
90 days ago
100.0 % uptime
Today
Member Portal ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 11, 2025

No incidents reported today.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025
Resolved - This incident has been resolved, no impact occurred to NSW-IX for this emergency maintenance.
Jun 2, 03:16 UTC
Identified - An issue was identified last Friday impacting NSW-IX causing a ~15-45s flap to a number of peering sessions and certain VLL services; works were underway to conduct a scheduled maintenance to resolve. Unfortunately the root cause has occurred again and we must bring forward the resolution to now. NOTE: A ~15-45s flap may occur again, but we expect it won't with these fixes.
Jun 2, 02:50 UTC
Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025
Resolved - This incident has been resolved.

Our investigation found that an IGP costing change related to resolving intercapital congestion on SYD-ADL and ADL-PER paths triggered LDP TLV messages from Extreme (EXOS) devices across the network. While this behaviour is expected and previously never caused an issue, these particular messages were received as malformed by Arista (EOS) devices. As a result, all LDP adjacencies toward EXOS devices were torn down and rebuilt.

This caused a disruption of VPLS sessions toward EXOS devices lasting approximately 15 to 45 seconds, affecting a number of peers across NSW-IX.

We are working with vendors to replicate and mitigate this behaviour in our lab environment. If any maintenance is required on NSW-IX as a result, a separate notification will be issued.

May 30, 07:24 UTC
Identified - We have identified that malformed LDP TLV messages disrupted NSW-IX VPLS services during an intercapital congestion scenario. We have temporarily disabled this cause of congestion while we investigate and work toward a resolution.

A subset of peers may have experienced flapping BGP sessions as a result. We do not expect this to recur.

May 30, 03:04 UTC
Resolved - This incident has been confirmed resolved by the upstream supplier, a postmortem will be posted following their investigation. IAA services to/from Perth were impacted for ~24minutes during the total loss of redundant paths, we apologise for any inconvenience experienced and will work toward permanently resolving this.
May 30, 00:04 UTC
Monitoring - One of the ADL-PER paths is operational again, meaning inter-capital VLL services should now be operational as well. We are continuing to monitor the situation.
May 29, 15:28 UTC
Update - We are still awaiting an update from our upstream supplier. Currently, there is no ETR. Further updates will be provided as information becomes available to us.
May 29, 15:22 UTC
Investigating - We have lost primary and secondary paths between Adelaide and Perth, impacting inter-capital VLLs. Our upstream provider has been engaged to investigate.
May 29, 14:54 UTC
May 29, 2025
May 28, 2025

No incidents reported.